A lot of the support requests start with an apology. “Sorry for the dumb question.” “I know this is probably obvious, but...”
Those apologies stuck with us. The software had its own way of thinking about surveys. When people couldn’t see it, simple things felt hard — and they assumed the problem was them.
So we set out to make the hard parts easy. We created Candor Surveys for people whose real job isn’t making surveys.
People arrive here needing one survey done. That’s what they get.
— Chuck Boudreau, Founder