Honest tools for real work.

Since 1999, we've been learning what survey creators actually need. Here's what we found.

"I was afraid. Yet, the instructions were very easy to follow. When I did contact support, you never made me feel stupid or ashamed for asking dumb questions."

— A customer

Since 1999, I've been learning what survey creators actually need. Here's what I found.

A surprising number of the support emails I've received over the years started with an apology. "Sorry for the dumb question." "I know this is probably obvious, but..." These weren't dumb questions. These were capable people — church administrators, HR coordinators, graduate students, nonprofit volunteers — doing important work with tools that weren't built for them.

Most survey tools are built for people who create surveys every week. But most people create surveys when they need to — then come back months later and start over. Every time feels like the first time. That's not a personal failing. That's a design problem.

Candor grew out of one question: what if the tool trusted you as much as you need to trust it? Clear, honest, and designed so the next step is always obvious — even after months away.

We built Candor for people whose real job isn't making surveys — but who need create great ones.

— Chuck Boudreau, Founder

Five things we will always do.

Not aspirations. Structural commitments designed into every part of Candor.

1

No surprises after you start working

Every limit, cost, and constraint is visible before you invest your time. You'll never build a survey and then discover you can't use it.

Other tools let you create a full survey, then tell you it costs $30/month to send it.

2

Help is always reachable — and human

One tap to reach a real person from any screen. We read every message. You'll hear back within one business day, usually within a few hours.

Other tools route you through bots that can't answer your question, then close the ticket.

3

Pricing is transparent from the start

No "contact sales." No hidden fees. No per-response charges. Your first survey is completely free — unlimited questions, unlimited responses. After that, $30/month. That's it.

$30 a month — because occasional creators have been priced out of serious tools long enough.

Other tools advertise "free" and then cap you at 10 responses or lock your exports.

4

Everything makes sense the first time you see it

If something is confusing, that's on us, not you. Error messages suggest what to do next. Labels are clear without explanation. Every screen has a way forward.

Other tools say "Invalid input" and leave you guessing what went wrong.

5

Every session is designed like your first

Come back after nine months and everything still makes sense. Labels on every icon. Your recent work front and center. No relearning required.

Other tools assume you remember where everything is. You don't. Neither does anyone else.

You belong here.

Your first survey is free. Unlimited questions, unlimited responses. No credit card.

Start your free survey

Questions first? Ask us anything — we read every message.